Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday)

  • Use an online form between 8am and 4pm Monday to Friday to request an appointment. We aim to respond to all consultations within 48 hours and if the clinician feels it is necessary to contact you as a priority, we will be in touch sooner. Our receptionists cannot book a GP appointment for you but they can book a practice nurse appointment for you.
  • Phone us Monday to Friday, 8am to 6.30pm.
  • Visit the surgery and speak with a receptionist to request an appointment who will submit an e-consult lite on your behalf. We are open Monday to Friday, 8am to 6.30pm.

If you are unable to submit a consultation online please contact the surgery on 020 8344 3120

Your appointment

However you choose to contact us we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call
  • by text or email.

Appointments by phone, video call or by text or email can be more flexible and often means the doctor or nurse can help you sooner.

Cancelling or changing an appointment

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

If you need help when we are closed

If the situation is an emergency or life threatening, dial 999 and ask for an ambulance.

For urgent medical advice between 6.30pm and 8.30am weekdays, or during weekends and Bank Holidays, use NHS 111.

For children under 5 phone 111.

For people aged 5 and over go to the 111.nhs.uk website.

If you need to see a GP or Nurse, you can book an appointment at one of the hubs via the practice.

They are open Monday to Friday: 18:30-20:00, and weekends and public holidays: 08:00-20:00.

You can visit one of the 3 hubs below:

  • Evergreen Primary Care Centre, 1 Smyth Close, Edmonton, N9 0TW
  • Carlton House Surgery, 28 Tenniswood Road, Enfield, EN1 3LL
  • The Woodberry Practice, 1 Woodberry Avenue, Winchmore Hill, N21 3LE

Patients can also attend the following local facilities:

Edmonton NHS Walk-in Centre

Evergreen Primary Care Centre,
1 Smythe Close,
Edmonton N9 0TW.
Tel: 020 8887 8355
Open weekends and bank holidays only from 08:00 to 20:00.

Chase Farm Hospital Urgent Care Centre

The Ridgeway,
Enfield EN2 8JL.
Open daily 09:00 to 21:00.

North Middlesex Hospital Urgent Care Centre

Sterling Way,
Edmonton, N18 1QX.
Open daily 08:00 to 22:00.

Out of hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.

Find another local Urgent Care Centre

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
  • If you need an interpreter.
  • If you have any other access or communication needs.

Date published: 8th October, 2014
Date last updated: 1st November, 2023