Complaints and compliments

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

You can also submit a complaint online using our feedback form.

Boundary House Surgery
Forest Primary Care Centre
308a Hertford Road
Edmonton
London
N9 7HD

Telephone: 020 8344 3120

Date published: 10th October, 2014
Date last updated: 24th August, 2023