You can use online services at the surgery to book an appointment, order a repeat prescription, get a sick certificate, get test results, ask about a non-urgent medical problem and view your medical record.
Which online service to use?
There are different online services for different tasks.
eConsult
Use your eConsult account on the eConsult website to:
- Ask a question
- Complete an online form to ask about a non-urgent medical problem
- Get information on self-care and community services
- Request a sick note
- Request a prescription
- Discuss test results
During busy periods or during bank holidays and weekends, we may restrict access.
Patient Access
Use your Patient Access account (on the Patient Access website or in the Patient Access app) to:
- Book or cancel a routine appointment (call the surgery for an urgent appointment)
- Order a repeat prescription
- Update your contact details
- View your medical record
See Registering for online services on how to register for this service.
myGP app
Use the myGP app to:
- Book routine appointments
See Registering for online services on how to register for this service.
Registering for online services
To register for online services, so you can book appointments, order medication and view your medical record, use the Patient Access app or the myGP app.
